Help Center

Telshare is a transparent, global discovery platform where businesses connect their existing website and get found, and where people discover verified businesses, products and services through honest search — with clearly-labeled monetization and no hidden ranking.

For businesses, it's a place to connect your existing website and grow with built-in Boost, transparent promotions, leads, analytics and a light CRM. For visitors, it's a fast, trustworthy way to search and discover those businesses and what they offer — in your own country, currency and language.

Anyone, anywhere. Small shops, service providers, restaurants, agents, creators and large brands can all publish. Customers worldwide use Telshare to find verified businesses and exactly what they sell.

Transparency. Ranking is openly published (relevance, engagement, trust, recency) with no hidden weights. The only way to buy visibility is a clearly labelled, capped “Sponsored” slot in search, never on the homepage. You can never buy a better organic rank.

No. Telshare is discovery, not a marketplace. We connect you to a business and step aside — we don’t process the payment or sit in the middle of the sale, so there’s no hidden commission and no conflict of interest.

Yes. Searching and discovering businesses is free, and every plan, including Free, can connect a website. The plans are listed on the Plans page. Online payment for plans and add-ons isn't available yet, so nothing on Telshare charges you today.

Telshare is built for GDPR, CCPA and similar laws, and never sells your personal data. You can download your data at any time from Privacy. A request to erase your data is scheduled with a 30-day grace period, during which your account stays usable and you can cancel; after that Telshare staff carry out the erasure. Where businesses reach out to you, it is consent-based and you can opt out at any time.

Yes. Telshare is global by design: multi-country, multi-currency and multi-language, so businesses and customers around the world use it on the same transparent terms.

On the homepage choose "Create an account". Enter your email address, a password (8 or more characters), a name for your account and your country, and accept the Terms of Use and Privacy Policy. We email you a verification code; enter it and you're in. Sign-up is free. Signing up with a phone number or a username isn't available.

From the homepage, search or browse the discovery sections (Featured, Trending, Rising). Open any page to see details, then tap Follow to get that business’s updates in your Telshare Dashboard. You can also save pages and message businesses directly.

New to Telshare? The guided tour walks through discovery, publishing, promotions, analytics and privacy in about three minutes, for both businesses and visitors. Watch the Telshare product tour: /tour

Use Sign in with your email address and password. If you sign in from a device Telshare hasn't seen before, we email you to confirm it before access is granted. Platform staff also sign in with an authenticator app (two-factor).

Choose "Forgot password?" on the sign-in screen and enter your email address. We email you a single-use reset link, valid for one hour; open it and set a new password. An administrator can also send you a reset email from the Console.

There is no in-account password change screen yet. To change your password, use "Forgot password?" on the sign-in screen and follow the emailed link. Changing your email address or user ID isn't available yet; contact support if you need it changed.

You can sign out of every device at once with the sign-out-everywhere option, which ends all of your sessions. A per-device list of your own sessions isn't available to account holders yet; platform administrators can review and revoke sessions from the Console.

When your account signs in from a device Telshare hasn't seen before, we email you to confirm or deny that sign-in before access is granted. Confirm, and the device is trusted; deny, and the sign-in is blocked.

No — the Sign up button on any Telshare page (Home, Search, Dashboard, Studio and more) creates a genuine account with a real, secure sign-in, the same real system everywhere. Just an email and a password (8+ characters) to get started.

Telshare ranking is transparent — results are ordered by a published mix of relevance, engagement, trust and recency. There is no hidden ranking. You can see why a result appears, and the weighting is configurable by Telshare (shown openly), never sold.

A Sponsored result is a clearly-labeled, capped paid placement that appears only in search — never on the homepage discovery sections. It’s Telshare’s single, transparent monetization. Promotions never change organic ranking.

Use the region/language selector (top-right on the homepage and in the Search filters). Results, currency and relevance adapt to your country and language. You can broaden to national or global at any time.

From the Search page you can refine with filters (type, rating, price, region) and keep useful results. Saved items and followed businesses appear in your Telshare Dashboard.

In Studio → Promotions you create an offer for your customers: a title, a description, an optional discount code and a start and end date. Once published it is shown to visitors of your connected sites while it is inside its dates, and Studio counts its views and clicks. Paid visibility in search is a separate tool, Sponsored campaigns.

There is no published per-day rate or reach multiplier. A Sponsored campaign has a daily and a total budget that you set; its impressions, clicks and spend are recorded, and spend can never exceed the budget.

Online billing isn't available yet: there are no invoices, receipts or card payments on Telshare today. The plans and their prices are shown on the Plans page.

Use the Safety Center in your Dashboard to report a business, listing or behaviour. Reports go to Telshare's moderation queue in the Console, where staff review them and record the outcome.

Verify a business before sharing personal or payment details, never share your password or one-time codes with anyone, and keep conversations on Telshare. If something feels off, report it. Telshare never asks for your password.

Across Telshare we expect respectful, honest, lawful behaviour: no spam, scams, hate speech, harassment or illegal content. Businesses moderate the reviews and Community Q&A on their own listings, and anyone can report a problem from the Dashboard Safety Center.

A business that connects its website to Telshare proves it controls that site (Studio → Connect Your Website → Verify). Search lets you filter to verified businesses.

No. The assistant answers from Telshare's own help knowledge base, which the Telshare team writes and approves and which is stored on Telshare's servers. It is not connected to any AI model. When it has no confident answer it says so and offers to put you in touch with support.

Go to Settings → Privacy and choose “Download my data.” You’ll receive an export of the information associated with your account, in line with GDPR access and CCPA rights.

Under Privacy you can ask for your account and data to be erased. The request is scheduled with a 30-day grace period: your account stays usable and you can cancel at any time before then. After the grace period, Telshare staff carry out the erasure. Anything the law requires us to keep is retained.

Use “Your privacy choices” (cookie banner) to Accept all or Decline all non-essential cookies, or fine-tune categories. We honor Global Privacy Control (GPC) and never sell personal data.

In your Dashboard you can adjust sponsored-ad preferences and opt in/out of marketing messages and newsletters at any time; reminders and comms respect these choices.

No. The homepage is the same for everyone: a search box, businesses on Telshare and the newsletter box. It does not change with your searches or browsing, and it has no recommended or nearby section. Search results are matched to the country shown in the header, which is detected from your connection and can be changed at any time from the region picker; the country on your account is only shown on your account.

When you choose “Use my location”, Telshare shows its own consent prompt first, explaining what is collected and that it is never sold. That happens before your browser’s permission dialog appears. Decline and nothing is collected. If you change your mind, open Privacy settings (the footer link or the shield icon) and choose “Review permission” to turn it on, or “Turn off” to revoke it. Either way it only ever applies with your explicit, current choice.

Yes — look for the newsletter box right on the Home and Search pages (also on your Dashboard once signed in). Choose to receive it within Telshare (messages & notifications) or by email, and unsubscribe anytime from the same box.

Listings show how many times they have been viewed. The count is kept by Telshare's server, not estimated in your browser.

Yes — an administrator can set a site-wide homepage theme (colour & type) and layout (hero alignment, columns, card style, density) from the Console. Signed-in visitors can still personalize their own look unless an admin has enforced one.

Yes — Telshare is fully responsive and adapts to desktop, laptop, tablet and any phone (including notched devices), with touch-friendly navigation.

Studio is where businesses, creators and organizations connect their existing website and manage everything around it: promotions, leads, FAQs, resources, reviews, Q&A, the assistant's knowledge base, team roles and analytics. Studio doesn't build or host web pages; you keep your own website.

No. Telshare does not handle payments — visitors contact you, request a quote, or visit your website, and you arrange payment through your own channels.

Yes — every page, file and image is served over HTTPS with automatic SSL. Visitor contact is routed through Telshare (Message Center, CRM and support), not raw email, so threads stay tracked and emails stay private.

Telshare complies with GDPR and CCPA/CPRA — access, export, correct and erase your data, and opt out of sale or sharing. We operate under a Data Processing Agreement (DPA) with Standard Contractual Clauses (SCCs) for international transfers, secure all pages, files and traffic with HTTPS/SSL, and never sell your personal information.

Telshare search covers only businesses and listings on Telshare, not the open web. Ranking uses transparent, published signals, and sponsored results are always labelled. Businesses can see what people search for that matches them (Studio → Search demand).

Yes. Every Telshare account has a unique account ID, which support uses to find your account.

Telshare's own pages (home, search, Dashboard, Studio and the rest) always carry Telshare branding, so you know you are on Telshare. A business's own website keeps its own branding: connecting it to Telshare changes nothing about how it looks.

Almost any. Telshare supports physical products, digital products, services, real estate and events, across standard industries with detailed categories and sub-categories, so businesses can list and be found accurately.

Often. A business can write and approve answers in its own knowledge base. Its Business Assistant answers your question from those when it has a confident match, and otherwise passes your question to the business to answer.

Your Dashboard collects the businesses you follow and message, your saved pages, notifications and announcements, plus privacy, security and activity controls — all in one place.

The Console is the platform administrators' control plane: users and roles, moderation, analytics, content, settings, security and compliance. Most people won't use it, but it governs the platform transparently.

Every one of these has a real “Exit to Homepage” option in its side menu. Clicking it always asks you to confirm first (with a “remember my choice” option if you’d rather skip that in future), and if you have unsaved changes in an open form, it warns you before anything is lost.

Telshare is a privacy-first, multi-tenant platform for businesses, organisations, professionals, creators and individuals. You connect the website you already run, get discovered through search, and manage customer relationships through messages, contacts and leads. Each account keeps secure data isolation and plan-based capabilities. In practice that means a public Home and Search for discovery, a Studio to manage your connected site and everything around it, a Dashboard for day-to-day operations and relationships, an Inventory system and an admin Console that governs the whole platform.

There are four plans: Free, Starter, Growth and Business. Every plan, including Free, can connect an existing external website through Connect Your Website. The Plans and Pricing page lists what each plan includes. Online payment for plans and add-ons isn't available yet.

The Console is the single source of truth. Prices, add-ons and promotions set there are saved centrally and propagate to every front-end automatically.

It lets you keep the website you already run, hosted wherever it is, and connect it to Telshare instead of rebuilding it. Paste your URL, tell us your platform (WordPress, Shopify, Wix, Squarespace, Webflow, GoDaddy or other), and Telshare shows where to paste one tracking snippet. You can also email it to your developer with one click. Once verified you get visitor analytics and an SEO audit of your site in Studio → Connect Your Website, and visitors on your site can message you through Telshare. Every plan, including Free, can connect at least one site.

Yes. On step 2 of Connect Your Website, click “Email it to your developer”. It opens your email app with the snippet and platform-specific instructions already written, ready to send to whoever manages your site. You do not need to copy, paste or edit any code yourself.

The Console Feature Entitlements matrix defines which plan includes which feature. Surfaces such as Inventory enforce it, so changing a plan enables or disables the related features. Business includes everything by default; lower plans are gated where configured.

Sponsored campaigns are paid visibility: clearly labelled placements in search, with a budget, country and category targeting, and results (impressions, clicks, spend). Boost is free: a small, capped lift in search for one of your websites or published posts, for up to 30 days, labelled “Boosted”. Promotions are offers such as discounts and codes, shown to visitors of your connected sites.

A Boost gives one of your connected websites or published posts a small, capped lift in Telshare search for up to 30 days, and the result is labelled “Boosted”. Start one in Studio → Boost and stop it early whenever you like; each website or post can have one running at a time. A Boost has no budget and no charge. Sponsored campaigns are the separate, budgeted tool for clearly labelled placements in search.

Organic results are ordered by transparent, Console-set signals: relevance (how well a listing matches your search), engagement (its reviews), trust (its rating and whether it is verified) and recency. Sponsored results are separate and always labelled; they are not part of the organic score. Administrators tune the weights, filters and sort options centrally, and the live weights are shown in the "How ranking works" panel on Search.

Yes. Optimize reviews one of your connected websites and lists what to improve, using Telshare's SEO audit of that site (titles, descriptions, headings, structured data and more). It doesn't edit your website for you: you make the changes on your own site and then check again.

Your connected website stays hosted where it is, so its titles, metadata, structured data, sitemap and search-engine indexing remain under your control. Telshare doesn't generate sitemaps, submit pages for indexing or refresh a CDN for you. Its SEO audit reports what it finds on your site so you know what to fix.

Telshare's pages are served over HTTPS, are responsive on phones, tablets and desktops, and include accessibility basics such as landmarks, keyboard focus outlines and reduced-motion support. Photos you upload are compressed in your browser before they are sent.

A Sponsored campaign can name a country and a category. A campaign that names a country is only shown to people browsing from that country, and one that names a category only alongside that category; a campaign that names neither can show anywhere. Every sponsored result is labelled Sponsored.

You can set your own sponsored-ad preferences in your Dashboard, including switching sponsored results off. Sponsored results are always labelled. To report a sponsored listing, use the Dashboard Safety Center.

Sponsored Discovery is how businesses pay for extra, clearly labelled visibility in Telshare search. A sponsored result is always labelled Sponsored, is capped in number, is only served while the campaign is active, inside its dates and within its budget, and is never shown to its own advertiser.

No. Organic ranking can't be bought. Sponsored results are separate, always labelled Sponsored and capped in number; paying for a campaign never changes a business's organic position.

No. Sponsored targeting is contextual: a campaign can target a country and a category, never an individual person. Businesses cannot access, export or buy your personal data through Sponsored Discovery.

Each campaign records its impressions, clicks and spend, and a charge that would take spend past the campaign's budget is refused outright. No advertiser is billed today.

In search, where people are actively looking, always labelled Sponsored. Never in the admin Console.

Sponsored campaigns put a business in front of people who are already searching for what it offers. Studio shows each campaign's impressions, clicks and spend, and Search demand shows what people search for that matches you.

Automatic data-retention schedules aren't available yet. You can download your data at any time from Privacy, and ask for it to be erased: an erasure request is scheduled with a 30-day grace period during which you can cancel. Tasks you delete in the Task Workspace can be kept in Trash for 30, 90, 120 or 180 days before they are removed.

Each plan has a storage allowance for the photos you upload, set by Telshare in Console → Storage & Media (by default Free 5 GB, Starter 25 GB, Growth 100 GB, Business 500 GB). When you reach it, new uploads are refused; nothing you have already published is taken down. Buying extra storage isn't available yet.

A lead is a person who might buy from you. Leads are captured from enquiries and tracked through their statuses in Studio → Leads, from first contact to won or lost. Exporting leads to an external CRM or webhook isn't available yet.

Contacts in your Dashboard lists every business you have messaged or started a quote with, and you can keep private notes on each one. It is built from your real conversations, so it stays up to date on its own. Importing contacts from a file isn't available.

Dashboard and Studio each have a Message Center where you read and reply to conversations between businesses and their customers, and can mute a thread. Support requests are handled as tickets alongside it.

Messages are not purged automatically. Automatic deletion applies to tasks you move to Trash in the Task Workspace, where you choose 30, 90, 120 or 180 days.

In-app notifications can be marked read, deleted one by one, or cleared all at once.

Visitors can ask public questions on a business page. The business and other members can answer, and posts and comments follow the Community Guidelines set for the platform.

Customers can rate and review a business. The business can publish or hide reviews on its own listing.

Account credits are issued to an account by Telshare administrators and tracked in a ledger: issued, redeemed, revoked or expired. Buying credits, and paying for Sponsored campaigns with them, isn't available yet.

No. Telshare doesn't store card details.

In the Console a platform administrator can issue a credit to an account, and credits can be redeemed or revoked. Every change is recorded in the account's credit ledger, with who made it.

Sign in with your email address and password; new devices are confirmed by email. You can switch between the accounts you belong to from the account menu, and account owners can invite team members.

From the Privacy button on every page you can give or withdraw consent per purpose (essential, functional, analytics, personalization, advertising) without bundling, opt out of the sale or sharing of your data, export your data for portability, request correction, restriction, objection or erasure, and see how your data is handled. Rejecting is always as easy as accepting, and we honour the Global Privacy Control browser signal.

Telshare is built to Privacy by Design and by Default, and is configured to align with GDPR (EU) and UK GDPR, CCPA/CPRA (US), and privacy laws across Asia and the wider region such as India’s DPDP Act, Singapore’s PDPA and Australia’s Privacy Act, among others. Administrators set the consent model (opt-in, opt-out or notice), the consent purposes offered, the data-subject rights surfaced, the applicable regulations, retention, and the controller or DPO contact centrally in the Admin Console, so none of it is hard-coded. Each user manages their own choices, which take effect across the platform.

Telshare uses email verification at sign-up, new-device confirmation by email, authenticator-app two-factor for platform staff, role-based permissions, rate limiting on sign-in, a 15-minute idle sign-out, an inactivity policy for dormant accounts, and audit trails visible to administrators in the Console.

If you sign in from a device Telshare hasn't seen before, the sign-in is held and we email you to approve or deny it. Approve, and the device is trusted and you're signed in; deny, and the sign-in is blocked.

To change your password, use "Forgot password?" on the sign-in screen: we email you a single-use link and you set a new password there. Changing your username, user ID or email address isn't available yet; contact support if you need it.

You can sign out of all your sessions at once with the sign-out-everywhere option. Account holders don't yet have a list of their own sessions or login history. Administrators can view and revoke sessions from the Console.

Grouped side menus fold and unfold, right-to-left by default, with Expand all and Collapse all controls. Click a group header or press Enter or Space to toggle it. Fold direction and animation are configurable from the Console.

The Help button in the corner of every page opens the Help Center, with FAQ, User Guide, Tutorials, Feature Tours, Support and Videos in one place. The Feedback tab on the edge of the page captures a star rating and an optional comment for the Console analytics.

No. Telshare is a business-presence, discovery and SaaS platform, not a marketplace, seller or merchant of record. It doesn't take part in any sale between you and a business.

Telshare does not handle payments or orders — visitors contact you, request a quote, or visit your website. List what you offer with Create post, and connect your website so people can find it.

No. Telshare doesn't hold, receive or transmit money, and there is no payment processing on the platform. You arrange payment directly with the business.

The business does, under its own policy and consumer law. Telshare doesn't process orders or payments, so returns, refunds and warranties are arranged directly with the business.

The privacy protections that apply across Telshare (consent, Do Not Sell or Share, Global Privacy Control and data-subject rights) apply to every business on the platform.

1. Open the Console and go to Plans and Pricing. 2. Edit plan prices for monthly and annual terms. 3. Configure add-ons: featured listings, storage and lead packs. 4. Save — changes propagate to every front-end.

1. Open Studio → Connect Your Website. 2. Paste your website URL, pick your platform (WordPress, Shopify, Wix, Squarespace, Webflow, GoDaddy or other), and click Connect this website. 3. Follow the platform-specific steps shown and copy the tracking snippet into your site, or click "Email it to your developer". 4. Click Verify connection. Once detected, analytics and the SEO audit begin to populate.

1. Open the Console and go to Feature Entitlements. 2. Tick which features each plan includes. 3. Save the matrix — a fully ticked plan is stored as all-access. 4. Use Preview inventory as plan to verify gates apply.

1. In the Console, open the account credits tool. 2. Find the account. 3. Choose the credit kind, enter the amount, an optional expiry date and a reason, then Issue. 4. The credit appears in the account's ledger, where it can be redeemed or revoked.

1. Open Studio → Boost. 2. Choose one of your connected websites or published posts. 3. Choose how many days it runs, from 1 to 30, and click Start boost. While it runs, the website or post is labelled “Boosted” in search and gets a small, capped lift; you can stop it early from the same view. For paid placements with a budget, use Studio → Sponsored Ads.

1. Open Studio → Search demand to see what people search on Telshare that matches you. 2. Review each term's trend and whether it is rising. 3. Use it to decide what to offer, what to write about on your site, or where to run a Sponsored campaign.

1. Open Studio → Sponsored and create a campaign. 2. Choose the country (and optionally a category) it should run in; leave them empty to run anywhere. 3. Set a daily and total budget and the dates. 4. Track impressions, clicks and spend in the campaign's results.

1. Look at Studio → Search demand to see what people search for. 2. Create a Sponsored campaign targeting the country and category where that demand is. 3. Set a budget and dates; the campaign is always labelled Sponsored. 4. Watch its impressions and clicks, and the leads that come in. Online payment for campaigns isn't available yet.

1. Open Studio → Promotions → New promotion. 2. Give it a title, a description and, optionally, a discount code. 3. Set when it starts and ends. 4. Publish. Visitors to your connected sites see it while it is inside its dates, and Studio shows its views and clicks.

1. An enquiry arrives from a visitor. 2. Open Studio → Leads to review it. 3. Move the lead through its statuses as you follow up, from new to won or lost.

1. Open Inventory and sign in. 2. Use the filterable side menu to move between sections. 3. Receive, transfer or adjust stock and track levels. 4. Export or run reports where your plan allows.

1. Open Dashboard or Inventory. 2. Create a ticket or open an existing one. 3. Reply and update the status as you progress. 4. Administrators see and answer tickets from the Console.

1. Open the privacy controls available on any page. 2. Choose Download your data to export it. 3. Choose Delete your data to request erasure. 4. Confirm — exports and erasure follow the stated policy.

1. Open Console → 🎨 Homepage Themes (Tools dock, or Homepage → By Page workspace). 2. Click + New theme, or Duplicate an existing one to start from its settings. 3. Edit hero text, section visibility and order, colors/typography and SEO in the editor — changes save per field automatically. 4. Use Preview to open the theme in a new tab without affecting the live site, then Publish/Activate when ready. Only one theme is ever active, and it never changes any other page. 5. Export a theme to a file, or Import one, to move themes between environments.

1. Open the Console and toggle the sidebar from “By Category” to “By Page.” 2. Pick a page — Homepage, Dashboard, Studio, Inventory, Search, Videos or Product Tour. 3. See every existing tool gathered for that page, plus a note on any Tools-dock buttons (like Homepage Themes or Page Editor) relevant to it. 4. Cross-cutting settings (security, RBAC, legal, branding) live under Platform-wide, since they apply to every page.

Yes. Every sign-in on Telshare is a real server-side account: your password is stored hashed and each session is a token issued by the server. Your account, plan, role, credits and usage limits are resolved by the server on every request, not by your browser.

1. In the Console, a platform administrator opens the account credits tool. 2. Choose a kind, enter an amount and an optional reason, then Issue. 3. The credit appears in the account's ledger; it can be redeemed or revoked. Only roles the server checks can do this; a hidden button is not the control.

1. In the Console, a platform admin opens the plan usage limits. 2. Edit any plan and metric, for example free-plan pages. The change applies to every account on that plan immediately. 3. Reset restores the metric to its original default, not to "unlimited".

1. Open Console → 🛡 Platform Governance. 2. Pick a scope (platform default, a specific plan, an account or a role), then a tab: Template Access, Section Access, Dashboard Widgets or Studio Action Permissions. 3. Set a state (enabled, disabled, hidden, admin-only, read-only or approval-required) and a reason. Save writes it immediately and audits it. 4. Reset to Inherited removes your override and falls back to the next level up; the row shows which level is deciding right now. 5. Use the Effective Permissions Inspector tab to check any account, plan or role combination before you change anything.

1. A platform admin starts an impersonation session for the target account from the Console, with a reason (for example, a support ticket number). 2. This opens that account's real Studio; no fake membership is created, and the session is time-limited. 3. Every action taken during the session is audited under the admin's real identity. 4. End the session explicitly when done; the token stops working immediately.

Studio no longer has a page editor: you connect your existing website instead, and your pages are edited on your own site. Undo, autosave and version history for page content therefore don't apply in Studio.

Raise a ticket from the Dashboard or Inventory. Priority tickets are surfaced first, and typical first-response and resolution metrics are visible to administrators in the Console.

Telshare doesn't take payments yet, so there is nothing to refund today. Account credits issued by Telshare are tracked in your credit ledger. Your statutory rights are unaffected.

If verification does not detect your snippet, check two things. First, that it was pasted in the right place for your platform; Studio shows the steps once you pick WordPress, Shopify, Wix, Squarespace, Webflow or GoDaddy, and "something else" gives a generic location. Second, that your site was republished or its cache cleared. Then click Verify connection again. If you'd rather not do it yourself, use "Email it to your developer". Analytics only populate from new visitors after the snippet goes live; past traffic is not backfilled.

Sponsored campaigns are budgeted, clearly labelled placements in Telshare search. A campaign can target a country and a category; it is only served while it is active, inside its dates and within its budget, and never to its own advertiser. Spend can never exceed the budget. Organic ranking can't be bought. Viewers can switch sponsored results off in their Dashboard preferences. Boost is separate and free: a small, capped lift for one website or post for up to 30 days, always labelled “Boosted”.

Sign in with your email and password; new devices are confirmed by email, and platform staff also use an authenticator app. Switch between accounts from the account menu. Contact support if you are locked out.

1. Sign in from a device Telshare hasn't seen before. 2. Telshare holds the sign-in and emails you an Approve / Deny request. 3. Approve to trust the device and sign in; Deny to block the sign-in.

1. Open Studio → Optimize and pick one of your connected websites. 2. Read the SEO audit: what it found on your site and what to improve. 3. Make the changes on your own website. 4. Check again to confirm they took effect.

1. On the sign-in screen choose "Forgot password?". 2. Enter your email address. 3. Open the single-use link we email you (valid for one hour). 4. Set your new password. Changing your username, user ID or email address isn't available yet.

Download your data at any time, or request erasure, from the Privacy controls; manage cookie and privacy choices from the controls on every page. An erasure request is scheduled with a 30-day grace period during which you can cancel it; after that, Telshare staff carry it out.

Automatic retention schedules for your data aren't available yet. You can download any of your data at any time from Privacy, and request erasure (scheduled with a 30-day grace period). Storage allowances for uploaded photos are set per plan in Console → Storage & Media (by default Free 5 GB, Starter 25 GB, Growth 100 GB, Business 500 GB).

Verified badges and reviews build a business's reputation. Reviews and Community Q&A follow the Community Guidelines, and anyone can report a problem from the Dashboard Safety Center, which Telshare staff review.

Telshare doesn't process orders. Returns, exchanges, refunds and warranties are handled by the business under its posted policy and applicable consumer law, and your statutory consumer rights apply against the seller.

Businesses are responsible for the safety, labelling and lawful sale of their products and for acting on recalls. Telshare doesn't sell products and has no recall-notification service; report an unsafe listing through the Dashboard Safety Center.

Yes. Every Homepage theme created in the Console — Homepage Themes has its own separate configuration (hero, sections, colors, typography, SEO). Editing one theme never changes another, and only the single active theme affects the live Homepage; every other page is unaffected by any Homepage theme.

Sign-in and sessions, which account you can access, roles, plan entitlements, credits, usage limits, Studio governance, inventory, leads, messages and tasks are all stored and checked on Telshare's server, not just hidden in the page. A few personal display choices, such as which pages show this chat icon, are still kept in your browser.

Issuing, redeeming and revoking credits needs the role the server checks, not a client-side convenience. Changing a plan-wide usage limit (like the free plan's page cap) needs platform-admin status, since it affects every account on that plan.

Once a platform admin publishes from Console → Search Intelligence, the ranking weights, filters and rules are stored on the real server and apply to every visitor — including someone who has never signed in. Before a first publish, or if the server is unreachable, Search falls back to the same defaults it always used, so nothing breaks; it just isn’t centrally governed yet.

Studio has no page editor, so there is no page draft to lose: your pages live on your own website. Forms you submit in Studio (promotions, FAQs, leads and so on) are saved on the server when you save them.

The workspace for businesses: connect your existing website, manage Plans and Pricing (in clear, foldable sections), run Sponsored Ads and Boosts, act on Search demand, work Leads and Contacts, and track performance.

Keep an existing, externally hosted website and connect it to Telshare without a rebuild, redesign or migration. Adding one tracking snippet gives you visitor analytics and an SEO audit of your site in Studio, and lets visitors on your site reach you through Telshare. Available on every plan.

The platform admin and single source of truth: pricing, plans and add-ons, feature entitlements, users and roles, moderation, analytics, system emails, documentation, and navigation and feedback settings.

Day-to-day operations with the full Message Center, notifications, a support ticket system and quick search.

Sign-in-gated stock management with a filterable, foldable side menu, plan-gated advanced features (advanced pricing, bulk export, multi-currency, approvals, API), a messages view and its own ticketing.

Public discovery. A “Near You” section and search results are matched to your selected region by default, plus a foldable filter panel (country, industry, category, price, rating and more), transparent ranking, and clearly-labelled Sponsored Ads.

It lets a business pay for extra, clearly labelled visibility in Telshare search. Campaigns can target a country and a category, have a daily and total budget that spend can never exceed, and show impressions, clicks and spend. Sponsored results are capped, always labelled, and never change organic ranking.

It is the engine behind discovery ranking. Organic results are ordered by Console-set signals: relevance, engagement, trust and recency. Administrators tune the weights, filters and sorts centrally, and Search shows the live weights, so ranking is never a black box. Sponsored results are separate and always labelled.

Contacts lists the businesses you have messaged or started a quote with, with private notes. Leads is a business's sales pipeline in Studio: each lead is tracked through its statuses from first contact to won or lost.

The Message Center, where businesses and customers read and reply to conversations and can mute a thread, plus in-app notifications you can mark read or delete.

Privacy by Design across the platform: a per-purpose consent centre, Do Not Sell or Share, Global Privacy Control honouring, and data-subject requests (access, portability, correction, erasure, restriction, objection). The Console configures the consent model, purposes, rights, applicable regulations and controller contact, while each user manages their own choices. Backed by new-device confirmation, two-factor for platform staff, role-based permissions, an inactivity policy and audit trails.

Automatic retention schedules aren't available yet. What exists today: download your data at any time, request erasure (scheduled with a 30-day grace period), choose how long deleted tasks stay in Trash, and per-plan storage allowances for uploaded photos set in Console → Storage & Media.

Community Q&A lets visitors ask and members answer under the Community Guidelines, while reviews and ratings build page reputation and inform discovery.

It is the single source of truth for your products, services, SKUs, variants, stock, locations, suppliers and purchase orders, for internal stock management on every plan.

Create, duplicate, rename, edit, preview, publish/draft, delete, import and export multiple independent Homepage themes from the Console — hero content, section visibility and order, colors, typography and SEO. Only one theme is ever active, and switching it affects the Homepage only; every other page is untouched.

Every page has one gathered Console workspace, covering Homepage, Dashboard, Studio, Inventory, Search, Videos and Product Tour. Toggle the sidebar to "By Page" to see every tool that affects that page in one place.

Authentication, tenant isolation, roles, entitlements, credits, usage limits and Studio governance are enforced by Telshare's server, not just by hidden buttons. A user editing their own browser storage cannot grant themselves access, credits or permissions; every protected action is re-checked on the server, with an audit trail. Governance is managed in Console → Platform Governance.

Studio no longer has a page editor: you connect your existing website instead, so undo, autosave and version history for page content don't apply.

It is a governed way for platform staff to help inside a merchant's real Studio, with no second editor and no fake membership. Impersonation sessions are time-limited, always carry the admin's real identity, and every action is audited separately from the merchant's own.

A real, shared task-tracking system between a customer/business and a provider, built into both the Dashboard and Studio (and reused for Telshare’s own internal work from the Console). Create a task, assign it, and both sides track progress, checklist items, images and history together in one place — updated live for everyone watching, not just on refresh.

Draft → Published → Started → In Progress → Ready for Review → Completed. A provider can move a task through the working stages and submit it for review, but only the customer/business can Accept it as complete or send it back with Request Changes — so a task can never be marked done by the person who did the work.

The task returns to In Progress with your note attached. The request is kept as its own entry in the task’s history, separate from a routine status update, so there is always a clear record of what was asked for and when.

Yes. If that email belongs to an existing Telshare account, they see the task immediately once it’s published. If it doesn’t yet, the invitation is held and automatically activates the moment that person creates a Telshare account with that email — no separate invite flow to manage.

Yes — task descriptions support basic formatting (bold, italic, lists, links), and you can attach an image, up to a limit your plan and Console configuration allow.

You choose: Delete Now permanently removes it immediately (a confirmation makes this clear, and Export is offered first), or Keep for 30/90/120/180 Days moves it to Trash with that exact retention window, restorable any time before it expires.

Yes — search covers titles, descriptions and label names, and you can filter by a specific label or to pinned-only, on top of the Active/Completed/Assigned/Trash tabs.

Yes, via a webhook — Telshare sends a signed notification to your own endpoint on task events. If your endpoint starts failing, Telshare shows the real connection status, pauses delivery after repeated failures rather than retrying forever, and lets you retry once it’s fixed.

Telshare is the privacy-first, global platform where businesses, professionals and creators build their presence, get discovered through search, manage customer relationships, and grow.

Products, services, vehicles, real estate, food, hospitality or portfolios: list what you offer with the details that matter for that kind of listing.

Labelled Sponsored placements inside Telshare search, and an SEO audit that shows what to improve on your own website for Google and other search engines.

Pages earn placement by being verified, popular, growing or editorially chosen. Placement is never hidden behind payment.

Sponsored placement is always labelled, capped and separate from organic ranking. Online payment for it isn't available yet.

Relevance, engagement, trust and recency, with Console-set weights shown live on Search: a full breakdown, no black box.

Enquiries become leads in Studio, and each Sponsored campaign shows its impressions and clicks.

Inventory tracks items and stock across warehouses, stores and dealers, with plan-based advanced tools.

Sign-in, roles, entitlements, credits, usage limits and what each plan or role can do in Studio are checked by the backend every time, not just remembered by the browser. You can edit your own browser storage as much as you like; the server still decides.

Inventory works on its own for internal stock management on every plan. Publishing inventory to a store isn't available yet.

Telshare does not handle payments — visitors contact you, request a quote, or visit your website. You are paid directly by your customers through your own channels, and Telshare never holds funds.

Telshare doesn't process orders. Orders, returns, exchanges, refunds and warranties are handled by you, under your policy and consumer law.

Verified badges and reviews build lasting reputation.

Anyone can join free to search, follow businesses, save pages, write reviews and get recommendations.

Visitors message businesses from any page through the built-in Message Center — no middleman.

People customize their homepage, filter or switch off sponsored ads, and manage their data with privacy controls.

Simple plans, each with clear limits shown on the Plans page.

Already have a website? Tell us your platform and we'll show exactly where to paste one line, or email it to your developer with one click. Get visitor analytics and an SEO audit in Studio.

Each plan shows a clear price with no hidden fees.

Access, export, correct, restrict or delete your data from one place.

Download anything at any time, and request erasure with a 30-day grace period to change your mind. Automatic retention schedules aren't available yet.

Open, fair and transparent for creators, businesses and customers worldwide. Joining and connecting a website is free.

Set up more than one theme, preview them, and switch whenever you like. No code involved. Watch it in the Video Library under Console & Admin: /videos#Console%20%26%20Admin

Browse tools grouped by the page they affect, instead of guessing which category they live under. Watch it in the Video Library under Console & Admin: /videos#Console%20%26%20Admin

Issuing credits, redeeming them, and setting limits per plan. The server enforces all of it. Watch it in the Video Library under Console & Admin: /videos#Console%20%26%20Admin

Enable, disable or lock templates, sections, actions and widgets, and see who changed what. Watch it in the Video Library under Console & Admin: /videos#Console%20%26%20Admin

It helps the right people find you rather than interrupting people who weren't looking. Always labelled. Watch it in the Video Library under Growth & Marketing: /videos#Growth%20%26%20Marketing

Choose what you're trying to achieve, then turn the people who find you into leads and customers. Watch it in the Video Library under Growth & Marketing: /videos#Growth%20%26%20Marketing

Targeting is contextual and consented. Nobody buying discovery gets your personal data. Watch it in the Video Library under Privacy & Trust: /videos#Privacy%20%26%20Trust

Add a product to your catalogue with its options, per-option pricing and photos. Watch it in the Video Library under Getting Started: /videos#Getting%20Started

Local, one country, several, or everywhere, and how to read the results afterwards. Watch it in the Video Library under Growth & Marketing: /videos#Growth%20%26%20Marketing

You keep the website you already have. Telshare makes it discoverable, and gives you the tools around it. Watch it in the Video Library under Getting Started: /videos#Getting%20Started

Three ways in, and what you're looking at when you get there. Watch it in the Video Library under Getting Started: /videos#Getting%20Started

The whole thing end to end: how it's laid out and what each part is for. Watch it in the Video Library under Inventory: /videos#Inventory

Add what you sell, and keep track of what's on hand, what's reserved and what's actually available. Watch it in the Video Library under Inventory: /videos#Inventory

Set up as many locations as you need, wherever they are. Watch it in the Video Library under Inventory: /videos#Inventory

Raise a purchase order, then receive it when it turns up. Watch it in the Video Library under Inventory: /videos#Inventory

Book stock in, move it between locations, and see the history of every movement. Watch it in the Video Library under Inventory: /videos#Inventory

Run a stocktake, work out what your holdings are worth, and keep track of batches. Watch it in the Video Library under Inventory: /videos#Inventory

Who you buy from, and who sells on your behalf. Watch it in the Video Library under Inventory: /videos#Inventory

Base, wholesale, dealer, retail and campaign prices, in more than one currency. Watch it in the Video Library under Inventory: /videos#Inventory

Set a reorder point and get told before you run out, rather than after. Watch it in the Video Library under Inventory: /videos#Inventory

What gets passed through from Studio, and where your team sees it. Watch it in the Video Library under Inventory: /videos#Inventory

Invite people, choose what each can do, and let the business run without you in the middle. Watch it in the Video Library under Inventory: /videos#Inventory

Where a promoted listing can appear, and what each placement is good for. Watch it in the Video Library under Promotions: /videos#Promotions

Capturing enquiries and working them through, so nothing quietly goes cold. Watch it in the Video Library under Leads: /videos#Leads

What you get on each plan, how usage is counted, and what changes when you move up. Watch it in the Video Library under Pricing & Plans: /videos#Pricing%20%26%20Plans

Finding verified businesses, products and services, and narrowing down to the right one. Watch it in the Video Library under Search: /videos#Search

Where to find your performance, your messages and the things waiting on you. Watch it in the Video Library under Dashboard: /videos#Dashboard

One inbox for everything, with mailboxes, replies and handling several at once. Watch it in the Video Library under Dashboard: /videos#Dashboard

No redesign and no migration. Connect your existing site, get listed and discoverable on Telshare, and get analytics, one inbox for enquiries and an SEO audit on top. Watch it in the Video Library under Studio / Pages: /videos#Studio%20%2F%20Pages